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Kiwire 3.0 Administrator                >             Integration                 >               Email

Kiwire 3.0 Administrator - Integration

Integration - Email
 

Kiwire uses email to send marketing, notification and other function thus Kiwire will require an mail server connection to send outgoing emails, SMTP setting will let you configure your organisation mail server configuration.

NOTE:

Please remember to ensure your SMTP allow connection from Kiwire server IP address.

configuration-email.png
The field and its function description is listed below.

NOTE:
 

Any services related to mail services will need to use different ports from 587,465 and 25 due to Google Cloud blocking those ports.
 

Refer to this link:

https://stackoverflow.com/questions/48916990/cannot-sendmail-myself-from-google-compute-engine

 

Alternative workaround suggestion:

To use mail services on Kiwire Cloud, users can opt to use API connection with third-party services such as Mailgun. Its free for 5000 outgoing mail per month, but will have additional charges if its more than 5000 outgoing mail in a month.

Find out more about Mailgun here : Mailgun


TEST SMTP CONFIGURATION
 

You can use the Test SMTP function to test if Kiwire is able to connect to your SMTP server, To test the SMTP config is working properly save your SMTP configuration first then follow by clicking the “Test SMTP” button. you will be required to key in your email address to receive a test mail. Check your Inbox for an email from Kiwire to ensure you successfully received the test mail. In event of SMTP connection failure, an error will be displayed.

email_1.png

Example Configuration for GMAIL : 
 

For Gmail SMTP the following setting is being used.

  • SMTP HOST : smtp.gmail.com

  • Use Authentication: Yes : TLS

  • SMTP PORT : 587

  • SMTP Auth username: yourname@gmail.com

  • SMTP Auth Password: your password

  • Email from the address : yourname@gmail.com
     

NOTE:
 

For GMAIL, please set “Allow less secure apps: ON” under the GMAIL account.

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